FAQ
I've subscribed, what should I expect in my box?
Boxes will feature at least three 8.5 ounce candles and other luxurious surprise items depending on the theme for the month. There will also be a card inside with information on where to purchase the items as well as how much they retail for.
Can I gift a box?
You most certainly can. Our boxes are not only great for a gift to send to someone monthly, but the contents inside are also re-gifting worthy. All you have to do is continue to check out normally and in the comments section, include that this box is a gift and to what address.
If it is a one time address, please state that and we will only send the first box there. The remaining ones will be shipped to the billing address on file.
What if I want to purchase more items from the box?
Yes, we do have our products for individual purchase. You DO NOT have to be subscribed to purchase, but if you are, every month new candles and items will be released. Therefore they will be added to the website once the boxes have shipped on the 20th of each month. Our subscribers get a chance to experience them first before they are available to the site.
All surprise items will have a link taking you to their specific site or store. The card inside the box also has their information on them. Don't forget to mention us!
What brands are included in the box?
We like to mix our boxes to give you exposure to many different brands. Boxes will feature a mixture of small business labels (like Etsy owners) and larger brands (like LUSH or Bed, Bath and Beyond).
What if I want to cancel?
Even though we would hate to see you go, you can cancel anytime. Just send us an email with your name and address, take a short survey, and we will no longer bill you.
Do you just need to pause your subscription for a while?
We have the option to pause your subscription for any reason, anytime. This way we hold your profile and account and whenever you are ready, we can resume. To pause your account, simply send us an email with your request and we will take care of it.
*There are no fees associated with pausing or canceling your subscription.
Are there any hidden fees?
We do not believe in hidden fees. Pre-selected shipping fee is within the US only. Our boxes are $30.00 per month which includes your items, and surprise gifts!